Managing trainers

Trainers are the people who lead your offerings. You create them in the Bookicorn Manager, assign them to offerings and decide whether they get their own access to the Manager and what they are allowed to see there.

Where to find your trainers in the Manager

You find your trainers under Manager → Trainer (app.bookicorn.net/trainerliste). The area is in the Administration section of the menu and is only visible to admins.

The menu item follows your term for trainers. If you call your trainers "teacher", for example, it reads Teacher.

The list shows your trainers either as Cards or as a Table. In the table you see name and email, the Role, the number of offerings, the next session and the status. If the Trainer Payouts addon is active, the earnings for the current month are shown there too. In the table you can select several trainers and write to all of them at once with Send email.

Trainers with and without a login

You can create a trainer in two ways:

• Without login: the trainer is only recorded as a contact and can be assigned to offerings. They don't sign in to the Manager themselves.
• With login: the trainer receives a welcome email with a secure access link and then signs in to the Bookicorn Manager themselves. For this you need the Trainer Portal addon.

You can also create the login later. More under Create a trainer and Trainer Portal.

What trainers with a login see in the Manager

A trainer with a login works in the same Bookicorn Manager as you, but only sees part of it:

• Every trainer sees the Dashboard.
• New trainers also see Offerings and Calendar.
• A trainer only sees further areas such as Customers, Messages or Locations once you switch them on in their permissions.
• A trainer never sees areas such as Settings, Addon Store, Transactions or the trainer list.

Trainers also have their own areas: My Finances and Personal with profile, notifications, calendar synchronization, payouts and login details. More under Trainer permissions and What trainers see in the Manager.

Roles for trainers

Instead of setting each permission individually, you choose a role as a starting point in a trainer's profile:

• Basic instructor: minimal rights for substitute trainers and temporary help.
• Full instructor: standard rights for permanently employed trainers.
• Studio manager: extended rights for lead trainers.

If you then change individual switches, the role changes to Custom configuration.

Earnings and payouts for trainers

How much a trainer earns is set in the trainer's profile in the Finances & Earnings section. This requires the Trainer Payouts addon. There are three earnings models to choose from:

• Credit share: a percentage of the credit value per booking.
• Hourly rate: a fixed amount per hour.
• Flat rate per session: a fixed amount per session, regardless of its length.

With the credit share, the share can be paid out to the trainer automatically via Stripe (Pay out the share automatically). With the hourly rate and the flat rate, you pay out yourself. More under Earnings and Trainer Payouts.

Trainer limit on the Free plan

On the Free plan, the number of active trainers is limited. Once the limit is reached, the trainer list shows Limit for Trainers reached, and you can't create another trainer. Paid plans have no limit. The current limits are listed under Pricing tiers and booking volume.

Frequently asked questions

How do I add a trainer? Under Manager → Trainer with the plus sign (Add Trainer) or on the dashboard via Add. The steps are described under Create a trainer.

Does every trainer need their own login? No. Without a login you can still assign them to offerings. You only need a login if they should use the Manager themselves.

Why does my trainer see so little? New trainers only see Dashboard, Offerings and Calendar. You unlock everything else in the trainer's profile under Role.

Can a trainer see customer data such as email or phone? Only if you allow it in their profile under Role in the Data section, with Email addresses and Phone numbers.

Can I delete a trainer? Yes, in the trainer's profile. This isn't possible while offerings are still assigned to them. In that case, assign the offerings to someone else first.