Review management: you decide what goes public
In the Manager you see all your clients' reviews with stars and text. You approve, decline or delete them and see how often the person has booked with you.
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Updated 25 September 2026
Review management at a glance
- approve, decline, delete
- 3 actions
- of approved reviews at a glance
- Average
- of the person right next to the review
- Bookings
- included even in the Free plan
- In every plan
How do I manage client reviews in Bookicorn?
You manage client reviews in Bookicorn on the Reviews page in the Manager: it lists all of your studio's reviews with stars, comment and status. You approve a review so it appears on your booking page, decline it or delete it permanently. In the details you also see the person's bookings with you and, if recorded, the stars per category.
- Who it's for
- For studio admins who want to decide for themselves which of their clients' voices appear on the booking page.
- What you get
- An overview with key figures and status filters, a detail sheet with the person's bookings and the actions Approve, Decline and Delete.
- What it costs
- Review management is included in every plan, even the Free plan for €0.
What review management can do
One page in the Manager, a detail sheet per review and the actions always at hand at the bottom.
All featuresOverview with key figures
At the top you see how many reviews there are and the star average of your approved reviews.
Filter by status
Tabs for pending, approved and declined reviews, plus all at a glance. You sort the table by name, stars or date.
Approve, decline, delete
Approved reviews appear on your booking page, and declined ones don't. Delete removes a review permanently after a confirmation.
The person's bookings in view
In the details you see which sessions the person has booked with you. So you quickly spot whether a real visit is behind a review.
Stars per category
If the review came through the Website Integration, the details show the stars for cleanliness, safety, staff, amenities and location.
Notification for a new review
Every new review appears in your notifications in the Manager, in its own Reviews tab.
Also included
- In the Manager on phone, tablet and in the browser
- Only studio admins can change reviews
- Actions fixed at the bottom of the detail sheet
- The person's profile picture and name on every review
What others use together with review management
Core features are included in every plan, add-ons you turn on when you need them.
Reviews
Your clients review your studio with stars and text. You approve every review before it appears on your booking page.
Learn moreReview widget
Star average and approved client reviews on your booking page, as cards, a carousel or a quote, and with an add-on on your website too.
Learn moreBooking website builder
Build your booking page from almost 30 blocks in the builder, in rows with up to four columns, with a preview for desktop, tablet and phone.
Learn moreClient management
A client list with search and filters, client records with bookings, credits, notes and invoices, plus CSV export and GDPR-compliant removal.
Learn moreNotifications and reminders
Reminders before the session, push in the client app, notifications in the Manager and emails about new bookings. You decide who hears about what.
Learn moreFrequently asked questions about managing reviews
Answered briefly. The first sentence is always the answer.
Can't find your question?
Write to usYes. You can decline any review so it doesn't appear publicly, or delete it permanently after a confirmation.
Still have questions about managing reviews?
Write to us in two minutes. You get a personal reply from people, not from a bot, and we tell you honestly whether Bookicorn is right for you.
Hi, I'm Daniel. Tell me briefly what you offer, and I'll tell you how to set it up in Bookicorn.
Daniel Haenle · replies personally
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