The Bookicorn Manager

The Bookicorn Manager is where studio admins and trainers manage everything. This is where you create offerings and sessions, look after customers, see bookings and configure your studio. The Manager is available in the browser and as an app, and both access the same data.

Where to find the Bookicorn Manager

You can use the Bookicorn Manager in three ways:

• In the browser: at app.bookicorn.net. This works on a computer, on a tablet and in your phone's browser, including on the iPhone.
• As an Android app: on Google Play under the name Bookicorn Manager.
• On the iPhone: the app is being prepared for the App Store. Until then, you use the Manager on the iPhone in the browser.

The app is free and included in every Bookicorn plan. Everything the Manager can do also works in the browser.

Sign in to the Bookicorn Manager

You find the sign-in for the Manager at app.bookicorn.net/anmelden. It's meant for studio admins and trainers, and it says Welcome back and Login for Studio admins and instructors. You sign in with your email and password. If you've forgotten your password, Forgot password? helps.

Customers can't sign in here. If a customer tries, Wrong area: this login is only for studio admins and trainers. appears. Customers get to their own sign-in via Are you a customer? and Go to customer login.

You create a new studio via No account yet? and Register now.

The menu on a phone: tab bar and More

On a phone and in narrow browser windows, there's a tab bar at the bottom with four entries:

• Home: the dashboard with your key figures and next sessions.
• Calendar: all sessions.
• Customers: your customer list.
• More: opens the full menu with all areas.

In the menu under More, an area with sub-items expands when you tap it, for example Offerings with Categories, Difficulty Levels and Availability profiles. The area's own page is then the first line below it.

Trainers without access to the customer list don't see the Customers entry in the tab bar.

The menu on a computer

In wide windows, meaning on a computer and on large tablets, the menu is always on the left. There's no tab bar there. At the top you find:

• the Search, which lets you open any area of the menu directly,
• for admins, My Booking Page with Open page and Copy URL.

All areas in the Bookicorn Manager menu

The menu is divided into sections. The sub-items are indented under their area.

The Trainer menu item follows your term for trainers. If you call your trainers "Coach", for example, it's called Coach for you. In the same way, the Prepaid Card menu item follows your term for prepaid cards, so with "Stamp Card" it's called Stamp Card.

When an area appears in the menu

Most areas are always in the menu. Some depend on your studio:

• Pickups & returns only appears once your studio has at least one rental offering.
• Invitations only appears once the Campaigns addon is active.
• Areas that belong to an addon, for example Messages, Waitlist, Vouchers or Invoices, always stay visible. If the addon isn't active, the page shows what the addon can do and the way to activate it in the Addon Store.

What only admins see in the Manager

Some areas are reserved for studio admins. Trainers don't see them:

• Waitlist and Trainer
• Website Integration
• Transactions and Prepaid Card
• under Invoices, the sub-items Invoice Issuers, Settings and DATEV Export
• Reviews
• Addon Store and Settings

Admins also see the dashboard tiles for recent bookings, live check-ins, and new members and birthdays.

What only trainers see in the Manager

Trainers have their own areas that admins don't see:

• My Finances: their own earnings.
• Personal: opens My Account with My Profile, Notifications, Calendar Synchronization, Payouts and Account & Access. Calendar Synchronization and Payouts belong to addons. If the addon isn't active in the studio, the page shows the addon instead of the settings.
• under Invoices, the Invoice Settings sub-item.

A trainer only sees all other areas if the admin has enabled them in their permissions. Every trainer sees the dashboard. How to set the permissions is explained in Trainer permissions.

The settings in the Manager

Tapping Settings at the bottom of the menu opens the overview of all settings. It's only available to admins and contains:

• General: name, contact details, terms and appearance.
• Bookings & Credits: booking rules and the expiry of your credits. The name follows your term for credits.
• Self check-in: which ways of checking in are allowed.
• Payment methods: how your customers pay.
• Notification settings: which emails you and your trainers receive.
• Plan & Billing: your Bookicorn subscription, your add-ons and your payment methods.
• My Booking Page: edit your booking page.
• Share booking page: the link to your page.
• Website Integration: build booking widgets and embed them on your own website.
• Email templates: texts and design of your automatic emails.
• App: everything about the Bookicorn app for your customers.
• Legal & Consents: accepted terms, data processing agreement and privacy policy.

You reach the overview directly at app.bookicorn.net/einstellungen.

Quickly create something or book someone in

At the top of the dashboard there are two buttons for the most common tasks:

• Book someone in: book a person directly into a session.
• Add (plus sign): opens a selection with New Appointment, Create Offering, Create customer, Add Trainer and New location.

Trainers only see what their permissions allow here. Only admins create customers, trainers and locations.

Help in the Bookicorn Manager

At the bottom right is the help button (Help and actions) with Ask Iris, Give feedback and Contact. While your setup is still in progress, Continue setup is there too.

Frequently asked questions

Is there a Manager app for the iPhone? Not yet. The iPhone app is in preparation. Until then, you use the Manager in the browser at app.bookicorn.net, which also works on the iPhone.

Does the Manager app cost extra? No. The app is free and included in every plan.

Where do I find the settings on my phone? Tap More at the bottom. Settings is at the very bottom of the menu.

Why does my trainer see fewer menu items than I do? Many areas are reserved for admins, and a trainer only sees others with permission. You set this in the trainer's profile under Role.

Why is the Invitations item missing for me? Invitations belong to the Campaigns addon and only appear once it's active.

Can my customers sign in to the Manager? No. The Manager is only for admins and trainers. Customers use your booking page or the customer app.