Test your first booking
Before you share your page, it's worth making a test booking from your customers' point of view. That way you see what customers see, which email arrives and where the booking shows up in the Bookicorn Manager.
What you need for a test booking
For a test booking you need:
- an offering with at least one future session that is set to Public,
- at least one active payment method. Payment on site works well for the test, because no money changes hands,
- a second email address to book with as a customer.
Test the booking page privately first
You don't have to make your page public for a test booking. If you choose Test privately at the end of the setup, only you and people with your test link can see the page. You go live whenever you are ready.
Open your own booking page
You can open your booking page in the Bookicorn Manager in two ways:
- On a computer, at the top via My Booking Page and Open page. Copy URL copies the address.
- Under Manager → Settings → Share booking page.
Make a test booking as a customer
It's best to open your booking page in a private browser window so you aren't signed in with your admin account. Then you book like a customer:
- Pick a session of your offering.
- The booking runs in steps: Date, Details and Payment.
- At Details you sign in or create an account. If the Guest Booking addon is active for the offering, you can also book without an account with Book as Guest.
- At Payment, choose the payment method and finish with Book now.
If Automatically confirm bookings is off for the offering, the last button reads Send request. The booking then waits for your confirmation.
Check the test booking in the Bookicorn Manager
After the test booking you'll find it in the Bookicorn Manager:
- under Manager → Bookings (app.bookicorn.net/buchungen),
- on the dashboard in the tile with the latest bookings,
- in the Calendar at the session, in the participant list.
The customer receives a confirmation by email. If it doesn't arrive, check the spam folder and review your templates under Manager → Settings → Email templates.
Cancel a test booking
As a customer, you cancel in your customer area under Bookings with Cancel. Bookings paid with credits get their credits refunded. How cancellations work in the Manager is described under Cancel bookings.
Book someone in yourself
You book in a person who calls or is standing in front of you yourself. For this, there is the Book someone in button at the top of the dashboard. It takes you through three steps: Person, Offering and Payment. If the person isn't in your customer list yet, you create them on the spot with Book in as a new guest.
Frequently asked questions
Does my page have to be live for me to test it? No. With Test privately you see the page through your test link without it being public.
Can I test with my admin account? It's better to use a second email address and a private browser window. That way you see exactly what a new customer sees.
Why is my test booking waiting for confirmation? Automatically confirm bookings is switched off for the offering. Bookings then come in as requests.
How do I get rid of test bookings again? Cancel them as a customer or in the Manager under Bookings.
How do I quickly book someone in? With the Book someone in button at the top of the dashboard.