Frequently Asked Questions
Answers to the most important questions about Bookicorn.
Topics
Credits & Packages
Everything about the flexible payment system:
- How do credits work?
- Expiry rules and FIFO
- Creating and managing packages
Bookings
Everything about bookings and cancellations:
- Booking rules and deadlines
- Waitlists
- Cancellations and refunds
Technical
Technical questions about Bookicorn:
- Widgets and integration
- Emails and notifications
- Account and security
Quick Answers
General
What is Bookicorn?
Bookicorn is an all-in-one solution for studios and trainers. You manage courses, bookings, credits, and customers in one place.
What does Bookicorn cost?
Bookicorn uses a revenue sharing model. You only pay on successful transactions. No fixed costs, no setup fees.
Do I need technical knowledge?
No. Bookicorn is designed for non-technical users. You can manage everything through the admin dashboard.
Can I try Bookicorn?
Yes. You can set up and test Bookicorn for free. Costs only arise with real transactions.
Getting Started
How do I get started with Bookicorn?
- Create a studio account
- Configure basic settings
- Add trainers and courses
- Create credit packages
- Embed widgets on your website
How long does setup take?
Basic setup typically takes a few hours. For a complete setup with all features, plan for a bit more time.
Can I get support during setup?
Yes. Our documentation guides you step by step. Our support team is here to help with any questions.
Support
How do I reach support?
- Email: hey@bookicorn.net
- Chat: In the admin dashboard
- Documentation: manager.bookicorn.net/docs
What languages is support available in?
Support is available in German and English.
How quickly does support respond?
We typically respond within one business day.