Digital Attendance
The Digital Attendance addon brings check-in into your Manager: you tick off attendees in the participant list, or customers check themselves in with the customer app. You activate it in the Manager under Addon Store.
What the Digital Attendance addon includes
- Check-in by hand: in every session, in the Confirmed tab, you tap the circle next to the name or choose Check-In in the person's menu. This works at any time.
- Self check-in by QR code: in the session, under More → Self check-in, you open a code with Open check-in that customers scan with the customer app.
- Self check-in by location: customers tap I'm here in the customer app when they are on site.
- Live check-ins: on the dashboard, admins see the day's latest check-ins and can write an email to everyone checked in with Message all.
- Check-in figures in the session: the top of the participant list shows how many people have already checked in.
Without the addon, there is no attendance marking.
Self check-in: which ways there are and when they are open
Customers check themselves in in the customer app via Check in:
| Way | When possible |
|---|---|
| Scan code | As long as you have opened the check-in for the session. From opening until 30 minutes after the end of the session, unless you close it earlier with Close check-in. |
| I'm here | From 60 minutes before the start until 30 minutes after the end of the session, in your studio's time zone. The app checks whether the customer is no more than 200 meters from the location. The session's location needs coordinates for this. |
Both ways require a confirmed booking for the session. Nobody can check in for a cancelled session.
Settings for self check-in
Under Manager → Settings → Self check-in, you set what customers may do under Allowed ways:
- Self check-in: the main switch. Off means only you and your team check people in.
- By QR code
- By location
The settings apply to all sessions of your studio. All three are switched on by default. Checking people in by hand in the participant list always remains possible.
Who may check people in
Admins can always check people in. Trainers need the right to mark attendance. Without this right, the circle and the Check-In menu item are missing for them.
Frequently asked questions
How do I confirm attendance? In the session, in the Confirmed tab, tap the circle next to the name.
Do I have to open the check-in for every session? Only for the Scan code way. By location, customers can check in without you doing anything, from 60 minutes before the start until 30 minutes after the end.
Where is the QR code? In the session under More → Self check-in, after you have tapped Open check-in. With Share code or Save code you can pass it on.
Is there an evaluation of who didn't show up? There is no separate no-show evaluation. In the participant list you see who has checked in, who is marked as absent and who is still open.