Creating sessions

Sessions are the bookable units of your courses. Here you'll learn how to create individual sessions and series.

Creating a single session

From the course list

  1. Go to Courses
  2. Click on a course
  3. Select the Sessions tab
  4. Click Add session

In the calendar

  1. Go to Calendar
  2. Click on a time slot
  3. Select the course
  4. Session is created

Session form

Required fields

FieldDescription
DateDay of the session
Start timeBeginning of the class
End timeEnd of the class (or automatically from course duration)

Optional fields

FieldDescription
TrainerOverrides course trainer (for substitution)
RoomOverrides course room
CapacityOverrides course capacity
NotesSpecial information for this session

Creating a series

For recurring courses, a series is more efficient.

Creating a series

  1. Open the course
  2. Click Create series (instead of "Add session")
  3. Configure the repetition

Repetition options

Daily

  • Every day
  • Every X days

Weekly

  • Every Monday
  • Every Monday and Wednesday
  • Every 2 weeks on Tuesday

Monthly

  • On the 1st of every month
  • On the first Monday of every month
  • On the last Friday of every month

Configuring a series

Example: Yoga every Monday and Wednesday

Repetition: Weekly
Weekdays:   [x] Monday  [ ] Tuesday  [x] Wednesday  [ ] Thursday  [ ] Friday
Time:       6:00 PM - 7:00 PM
Period:     Jan 1, 2025 - Mar 31, 2025

Result: 26 sessions are created

Example: Pilates every Saturday

Repetition: Weekly
Weekdays:   [ ] Mo [ ] Tu [ ] We [ ] Th [ ] Fr [x] Sa [ ] Su
Time:       10:00 AM - 11:30 AM
Period:     Jan 1, 2025 - Jun 30, 2025

Result: 26 sessions are created


Series preview

Before creating you can see:

  • List of all generated sessions
  • Conflicts with other courses
  • Public holidays (marked)
  • Total number of sessions

Excluding sessions

In the preview you can:

  • Deselect individual sessions (e.g. public holidays)
  • Check sessions with conflicts
  • Adjust the series

Editing a session

Changing a single session

  1. Click on the session
  2. Select Edit
  3. Change date, time, trainer, etc.
  4. Save this session only

All future sessions

With series you can:

  1. Edit a session
  2. Select Change all future sessions
  3. Change is applied to all upcoming sessions

Cancelling a session

Cancelling a single session

  1. Open the session
  2. Click Cancel session
  3. Select reason (optional)
  4. Confirm

What happens:

  • All bookings are cancelled
  • Customers are informed by email
  • Credits are refunded
  • Session is marked as "Cancelled"

Cancelling sessions in a series

You can:

  • This session: Only the selected session
  • All future sessions: From this session onwards
  • Entire series: All sessions in the series

Rescheduling a session

  1. Open the session
  2. Click Reschedule
  3. Select new date/time
  4. Options:
    • Keep bookings: Customers remain booked
    • Cancel bookings: Customers must rebook

Email notification: Booked customers are automatically informed.


Session views

In the calendar

  • Day view: All sessions of a day
  • Week view: Overview of the week
  • Month view: Complete overview

In the course list

  • Sessions tab shows all sessions of the course
  • Filterable by time period
  • Booking status at a glance

Session status

StatusMeaning
ScheduledSession in the future, bookable
FullAll spots taken
In progressSession is currently taking place
EndedSession is over
CancelledSession was cancelled

Trainer substitution

When a trainer is unavailable:

  1. Open the session
  2. Click Edit
  3. Select a different trainer
  4. Save

Optional: Notify customers about the trainer change (checkbox).


Room change

When a room is not available:

  1. Open the session
  2. Click Edit
  3. Select a different room
  4. Check capacity (will be adjusted)
  5. Save

Best practices

Plan ahead

  • Create series 3-6 months in advance
  • Customers can book early
  • You maintain a clear overview

Consider public holidays

  • Check public holidays in the series preview
  • Decide: Cancel or proceed?
  • Communicate clearly

Buffer times

  • Plan 15-30 minutes between courses
  • Time for cleanup and preparation
  • Trainers can recover

Consistent times

  • Same courses at the same time
  • Customers get used to the schedule
  • Easier planning

Next steps

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