Offerings and sessions
Everything customers book with you is an offering in the Manager: a course, a workshop, a 1:1 appointment or a rental. An offering has its sessions, meaning the specific times when it takes place. This page gives you an overview.
Offering and session: the difference
| Offering | Session |
|---|---|
| the template with title, price, spots and rules | the specific point in time |
| "Yoga for beginners" | Monday, 6:00 pm |
| you create it once | there are several per offering |
A session takes over the trainer, location, room and spots from the offering. For a single session you can override these details, for example for a substitute.
The offerings list in the Manager
You find your offerings under Manager → Offerings (app.bookicorn.net/angebote).
- At the top are the key figures Total, Active, Today, Categories and Sessions.
- If your studio has several types of offering, you filter with Single session, Block and Free time selection. Below that you filter by category.
- Via Booking type (filter icon) you switch between cards and table and show deactivated offerings with Show inactive.
- The search finds offerings by title.
You create sessions directly on each offering: Create date or Create series, and for blocks Create new block.
An offering in detail
Tap an offering to open it. At the top are the key figures Sessions (for blocks Blocks), Bookings, Occupancy and Revenue. Below them, depending on the type of offering, are these sections:
- Basic Settings, Location & Trainer and Details with price, spots and duration.
- Single Dates and Series Dates for fixed sessions, with occupancy per session. Via Manage series sessions you edit or end entire series.
- Blocks for a session block.
- Availability for free time selection, with the next free times as customers see them.
- Booking Settings with visibility, guest booking, waitlist, automatic confirmation, group booking, booking window, booking cutoff and cancellation deadline.
At the bottom are Create Appointment, Edit, Duplicate, Deactivate and Delete. At the top there is a button to share the link to this offering.
What belongs to offerings
- Create an offering: title, payment types, spots, location and rules. See Create an offering.
- Types of offering: Fixed sessions, Appointments (free time selection), Session block and Period. See Types of offering at a glance.
- Sessions: individually or as a series. See Create and edit sessions.
- Availability profiles for free time selection under Manager → Offerings → Availability profiles. See Free time selection.
- Categories and Difficulty Levels under Manager → Offerings. See Categories.
- Cancellations and holidays. See Holidays, cancellations and cancelling sessions.
Frequently asked questions
How do I create a new offering? Under Manager → Offerings with New Offering.
How do I create a new session? In the offering with Create Appointment, or in the calendar via the plus sign.
Where can I see how full my sessions are? In the offering, in the Single Dates and Series Dates sections, in the Occupancy column.
Why can't I see an offering anymore? It is probably deactivated. Switch on Show inactive in the filter.