Booking request or confirmed right away: you decide per offering
For most offerings, bookings go through without you. Where you want to take a look first, bookings come in as requests, and you confirm or decline them in the Manager.
- Included in every plan, even the Free plan
- No online prepayment for requests
- Reminder after 48 hours, automatic decline after your deadline
Updated 25 September 2026
Booking approval at a glance
- included even in the Free plan
- In every plan
- confirmed right away or as a request
- Per offering
- then Bookicorn reminds you
- 48 hours
- deadline until automatic decline
- 2, 7 or 14 days
- no online payment for requests
- No prepayment
What is a booking request?
With a booking request, the booking isn't final right away but waits until you confirm or decline it. In Bookicorn you set this per offering: automatic booking confirmation is the default, and if you like, bookings come in as requests. Until you decide, the request holds the spot, and nothing is paid online in advance. After 48 hours Bookicorn reminds you, and after your deadline the request is declined automatically.
- Who it's for
- For offerings where you want to check who's coming first: one-on-one sessions, consultations, trial classes, offerings with requirements or limited spots.
- What you get
- A toggle per offering, a notice for every new request, a list of open requests in the Manager, confirm and decline with an email to the client, and a deadline and reminder.
- What it costs
- Booking approval is included in every plan, even the Free plan for €0. You pay 0% commission on your bookings.
How booking approval works
From the toggle in the offering to the decline after the deadline: everything is automatic, except your decision.
All featuresSet per offering
In the offering you turn “Confirm bookings automatically” on or off. This applies to fixed sessions, appointments and blocks. Confirmed right away is the default.
Notice for a new request
You get an email and a notification in the Manager. The client immediately gets an email that their booking is being reviewed.
Confirm or decline
In Bookings, all open requests are in the Pending tab. When you confirm, the confirmation email goes out. When you decline, the booking is canceled and the client gets a decline notice.
No online prepayment
As long as a booking is a request, there's no online payment through Stripe or PayPal. Credits, pay on site and bank transfer remain possible, and credits used are returned if you decline.
Request deadline
You decide when unanswered requests are declined automatically: after 2, 7 or 14 days, or never. Once the session has started, an open request is always declined.
Reminder after 48 hours
If a request has been open for two days and the session is still ahead, Bookicorn reminds you once. So you don't only find out through the automatic decline.
Blocks as a whole
You confirm or decline a block request once for the whole block. If one of the sessions is already full, Bookicorn stops instead of confirming only part of it.
Also included
- A request holds the spot until you've decided
- The offering page says “Confirmation by” your studio, and the button reads “Send request”
- The booking overview in the Manager opens on the open requests when some are waiting
- Bookings made by the team are always confirmed right away
- Instructors only confirm or decline if you allow them to
- The decline after the deadline tells the client the reason
What others use together with booking approval
Core features are included in every plan, add-ons you turn on when you need them.
Booking rules and cancellation policy
Set the booking window, booking cutoff, cancellation deadline and payment methods for each offering. Bookicorn applies them to every booking.
Learn moreNotifications and reminders
Reminders before the session, push in the client app, notifications in the Manager and emails about new bookings. You decide who hears about what.
Learn moreManual bookings and walk-ins
Your team books members and new guests in themselves, with payment method, price and a warning before a session gets overbooked.
Learn moreClass and appointment scheduling
Single sessions, recurring series and appointments in one system, plus session blocks and rentals as add-ons. With the same payment methods and booking rules.
Learn moreBlock courses
Sell a fixed series of sessions as a package: one booking, one payment, every session booked. With several blocks per offering and late entry.
Learn moreFrequently asked questions about booking approval
Answered briefly. The first sentence is always the answer.
Can't find your question?
Write to usYes, per offering. If you turn off “Confirm bookings automatically”, bookings come in as requests and wait for your approval. All other offerings stay instantly bookable.
Still have questions about booking approval?
Write to us in two minutes. You get a personal reply from people, not from a bot, and we tell you honestly whether Bookicorn is right for you.
Hi, I'm Daniel. Tell me briefly what you offer, and I'll tell you how to set it up in Bookicorn.
Daniel Haenle · replies personally
Decide for yourself who books
Create your account and set per offering whether bookings apply right away or only after your approval. The Free plan stays free, and you don't need a credit card.
- 14 days of every feature
- No credit card
- 0% commission
- No minimum term
Ready to go in minutes
- Create your account
- Add your first offering
- 3Share your booking page