Custom domain

With the Custom domain addon, your booking page runs under your own address, for example book.your-studio.com instead of your-studio.bookicorn.net. For this, you need a domain that belongs to you and access to the DNS settings at your domain provider.

Activate the Custom domain addon

1. Open Manager → Addon Store.
2. Tap Custom domain.
3. Tap Activate.

The custom domain costs extra on top of your plan. You can find the prices on the pricing page.

Enter your custom domain

Once the addon is active, its settings are right in the Addon Store under Custom domain:

1. Open Manager → Addon Store → Custom domain.
2. Under Custom domain, enter your address in the Domain field, for example book.your-studio.com.
3. Tap Add domain.

Above it, you see your Bookicorn address. It always works, even with a custom domain set up.

Which domain you can enter

• Only a subdomain, meaning an address with at least three parts like book.your-studio.com or www.your-studio.com. The bare main domain your-studio.com doesn't work; you'll see "This domain is not valid."
• One domain per studio: "Only one custom domain is possible per Studio." If you want to switch, remove the existing one first.
• Addresses on bookicorn.net aren't allowed.
• A domain that another studio already uses doesn't work: "This domain is already in use."

Set the CNAME record at your domain provider

After adding the domain, the Manager shows the values under Add a CNAME record with your domain provider that you enter at your domain provider:

Create the record in your provider's DNS management. Where you find it depends on the provider.

Status of your custom domain

Below your domain, you see its status:

Bookicorn checks pending domains automatically every five minutes. With Check status, you trigger the check yourself. How long it takes until a new DNS record works everywhere depends on your provider.

Bookicorn checks active domains every six hours. If the record is no longer correct, the domain switches to Failed.

A domain that stays Pending or Checking for seven days is removed by Bookicorn. The same applies to a domain that is Failed for 14 days. You can enter it again afterwards.

What changes when your custom domain is active

• Your booking page runs under your domain.
• Anyone who opens your Bookicorn address is redirected to your custom domain. So old links keep working.
• Links in the emails to your customers lead to your custom domain.
• Website Integration widgets open your booking page under your custom domain.

The custom domain doesn't change the sender of your emails.

Remove your custom domain or end the addon

• Remove domain: below your domain, tap Remove domain and confirm. Your booking page stays reachable through the Bookicorn address.
• Addon no longer active: your domain switches to Suspended. Anyone who opens it is redirected to your Bookicorn address, as long as your CNAME record stays in place. If you activate the addon again, the domain is active again.

Frequently asked questions

Can I use my main domain my-studio.com? No, only a subdomain like book.my-studio.com or www.my-studio.com.

Why is my domain stuck on "Pending"? The CNAME record isn't set yet or isn't effective everywhere yet. Check Type, Name and Target at your provider and then tap Check status.

Does my old Bookicorn address keep working? Yes. As long as the custom domain is active, it redirects to your domain.

Can I have two custom domains? No, one custom domain is possible per studio.

What's the difference from Website Integration? With the custom domain, your whole booking page runs under your address. With Website Integration, you show individual content on your existing website. See Website Integration.

Can I install Bookicorn on my own server? No. Bookicorn runs as an online service. The custom domain and Website Integration are the ways to show Bookicorn under your brand.

More pages

• Website Integration →
• Design your booking page →
• Addons at a glance →