Your customers book, pay and manage everything themselves. 24/7 access to schedule, bookings, credits and profile.
Less administration, more satisfaction
Your customers don't want to call to book. They don't want to ask about credits. They don't want to email their address.
With Bookicorn, customers handle everything themselves. Schedule, booking, credits and profile. 24/7, any device.
Result: Happier customers and fewer questions.
What your customers can do
From booking to profile editing. A complete self-service portal.
Interactive schedule
Multiple views available: week, list, tiles, calendar and grouped by trainer. The studio sets which view is shown by default, matching their offering structure. Customers can switch between views anytime. Filter by category, trainer, time, duration and difficulty. Direct booking from the schedule, including waitlist when full.
Manage bookings
All bookings at a glance. Self-cancel within your rules. ICS export. QR check-in.
Credits and wallet
Credit packages as visual cards. Buy more via Stripe. Usage graph. Automatic expiry warnings.
My studios
Multi-studio view with separate credits and histories per studio.
Profile and settings
Self-edit: name, phone, birthday, address, emergency contact, photo. Saved persons for group bookings. Language setting.
Messages
Direct chat with studio/trainers when chat addon is active. New addons automatically available in dashboard.
Customer portal in 3 steps
Set up studio
Configure logo, colors and terminology. Portal adopts your branding automatically.
Customers register
On first booking or created manually. Immediate dashboard access.
Customers manage everything
Book, buy credits, check in, edit profile. Fewer questions for you.
Frequently asked questions
The most important questions about the customer portal.
No. The portal is responsive and works on any device. No download needed. Optionally available as mobile app.
